Ron Karr

Foto's van Ron Karr

Boeken van Ron Karr

• 

  Title:		The Titan Principle
  Subtitle:		The Number One Secret to Sales Success
  Author:		Ron Karr
  Publisher:		Chandler House Press
  Book:		Paperback, 250 pages
  ISBN:		978-18-862-8411-1

  Volledige beschrijving

  The Titan Principle® States:
  "At the end of the day, the business will go to the individuals and organizations that provide their customers with what they need in the way they want it."
  
  In his Profound, Wildly-Informative and Thought-Provoking book, sales master Ron Karr introduces readers to the Titan Principle®, a landmark approach to influencing behavior, serving customers and generating sales.
  
  The truth is that your customers have many more needs than you know about. Ron Karr shows readers how to get beyond the basic questions and traditional sales strategies to truly understand what customers need and how they want to receive it.
  
  Stop leaving money on the table!
  
  "The Titan Principle® can make sales giants of those individuals who take the initiative to read and practice the guidance provided within... I highly recommend it." — Dr. Tony Alessandra, author of The Platinum Rule and Charisma
  
  You can learn the same valuable lessons that Ron Karr teaches audiences across America – and around the world!
  
  By implementing The Titan Principle® into your sales process, you will be able to discover new opportunities while maintaining your value throughout important negotiations.
  
  "We fell in love with the perspective and principles set forth in your book, The Titan Principle®, and adapted them to the sales environment...The sales force achieved a substantial increase in sales penetration that will translate to millions of dollars to the bottom line over the next five years." — Linda Apple, Apple & Associates
  
  The Titan Principle® is a proven sales methodology that has enabled companies to experience continued success across the board:

  • Selling More in Less Time at Higher Profit
  • Repositioning yourself to sell on VALUE, not price
  • Uncovering potential opportunities through power questions
  • Turning even the most brutal objections into success
  • Negotiating your way to anything AND everything
  • Embrace change in the marketplace, and therefore increase your competitive advantage

  
  In this remarkable book, readers will quickly understand the key elements of the sales process through an entertaining combination of information, motivation, case studies, stories, and explanations.
  
  Without your direction and guidance I would not have been able to reach the level of margin I am obtaining. In June I broke the margin record I had set in May. The exciting part was May broke the previous record which dated back to May of 2001...Ron, you have made a difference in my life on many levels and I am grateful." — Roger Ekstrom, Timber Trading Corp.

• 

  Title:		The Complete Idiot's Guide to Great Customer Service
  Author:		Ron Karr
  Publisher:		Alpha
  Book:		Paperback, 352 pages
  ISBN:		978-00-286-1953-8

  Volledige beschrijving

  In today's competitive selling environment, it is no longer sufficient to simply offer a product/service, no matter how great it is. Rather, in order to separate your company from the pack, you must offer extra value. Coinciding with a customers' strong need to be taken care of, customer service has become the facet that distinguishes the good from the great. Yet, many companies often find themselves asking: How do we provide customer service that stands out from the others?
  
  "The Complete Idiot's Guide to Customer Service is an excellent tool for professionals at all levels, from the front lines to the executive offices...it is very user-friendly, easy to follow..." — International Customer Service Association
  
  Content:
  
  Idiot proof steps that clearly explain:

  • New approaches to satisfying even the most difficult customers
  • Guidance that encourages repeat business
  • Invaluable tips for turning your company's imperfections into your advantage

  
  Easy to follow instructions on writing effective correspondence Results

  • Gain a better understanding of exactly what your customers want
  • Gain insight on how to hire and train the best customer service representatives
  • Distinguish your company as an outstanding service provider

  
  Benefits

  • Experience repeat business as a result of customer satisfaction
  • Improve communications with your customers
  • Handle difficult customers more easily

Referenties van Ron Karr

• Former Vice President Xomed Surgical, Former Executive Vice President Wright Medical

  "If any of you are in the arena of selling as a profession you know someone who is, the attached program is excellent. We hired Ron Karr to work with our sales groups my last two IPO business ventures. He is terrific and I guarantee if you send anyone to one of his programs, they will return with significantly improved sales skills regardless of their prior skill level.
  
  I don't own stock in Ron's company but I do owe him as he made and saved our companies millions of dollars."
  
  

  John Treace

• Vice President Sales- Eastern Region, ited Natural Foods, Inc

  "I wanted to take the time to write you and tell you how pleased I am with the two training programs you delivered to my team this year.
  
  When we first talked in February about you being an important part of my sales meeting in April, I explained to you how important this meeting was. As the newly hired Vice President of Sales, this meeting was critical to me in terms of laying the foundation for my vision of the sales and customer service organization for our company.
  
  Your presentations were uplifting, engaging and thought provoking. You challenged the group on how to think and act differently with their customers. Your engaging style kept them involved and attentive throughout. In short, it was a great addition to this important meeting.
  
  We then contacted you to create a customized two day negotiation training program to be delivered in three different cities across our Eastern region. Again, you delivered and exceeded our expectations. Your research and interviews enabled you to create a program that was well received. Many of the participants commented on how you kept them engaged throughout the two days. More importantly, was your ability to tweak the program on the spot and respond to audience issues in real time.
  
  Your whole message centers on being customer focused vs. self focused. In my mind, that is what separates you from the competition. You were always customer focused. You walk your talk!
  
  We look forward to the opportunity of working with you again in the near future."
  
  

  Michael Marrotte

• President Timber Trading Group

  "Just a quick note to thank you for the insightful presentations you have given my sales team over the past couple of years. Of particular note, your sales presentation on February 5th of this year was outstanding. Your ability to motivate a team and engage them to think out of the box is impressive.
  
  I can honestly say that your processes and talks have made a difference in our company. We look forward to continue working wit you in the future."
  
  

  Timoty A Seale

• SSC Aflac

  "Your seminar was right to the meat of what we needed; an absolute direction to take in the selling process. This is a must seminar for any type of sales organization. It is a message that all associates can implement immediately, and maintain in the selling process. Ron Karr is the Tiger Woods of the selling process."
  
  

  Barry Campbell

• Vice President, Chief Marketing Office Vestax Securities Corporation

  "Thank you for presenting at our Presidents Council Event March 1 – 4 at the Sheraton Fiesta Resort in South Padre Island, Texas
  
  We've received positive remarks on your presentation and book. We appreciate your flexibility and the contributions you made to our event.
  
  We were very pleased wit your presentation content and delivery style."
  
  

  Patrick H. Evoy

• Executive Director ICIMC Institute for Certified Investment Management Consultants

  "Thanks for helping to make last week's Annual Convention in La Jolla the outstanding success that so many enjoyed.
  
  We know your schedule is full so we are even more grateful for the time you shared with us.
  
  Comments on our program have been uniformly positive and enthusiastic and you helped us make many new friends for the Institute.
  
  Thanks again for joining us"
  
  

  Christopher L. Davis

• Vice President Sales Consumer Imaging, AGFA

  "Your closing presentation at our national sales meeting in Las Vegas was excellent. You motivated our sales force and provide solid techniques they were able to use immediately the following day.
  
  The trade show we attended following the sales meeting was a huge success. Your program played a big role in helping us exceed our sales goals for the show.
  
  We have a complex business and product mix with many inter-related issues, and I was very pleased at the way in which you customized your presentation to address them. Our sales force is successful, confldent and challenging and anyone who did not take the time to understand our business the way you did, would not have been so effective.
  
  Thank you again for a great job!"
  
  

  Lawrence Graham

• East Region Vice President of Sales UPS

  "It was a pleasure to have you address our top sales performers at the 1998 East Region Sales Launch. At a time in our history when effective communication to our customers is of paramount importance, I wanted to take a moment to thank you for the insightful sales strategies that you presented to our audience.
  
  The professional negotiating skills demonstrated by our sales leaders will further differentiate the value of the UPS total package from that of our competitors. UPS will continue to recognize the importance of enhancing these skills, by providing our sales leaders with the ability to dramatically boost sales by applying the techniques of 'Titan Principle'.
  
  Your participation in our 1998 East Region Sales Launch was a contributing factor to the events overall success."
  
  

  Camille Kielty

• Meeting Planner, International Council of Shopping Centers

  "On behalf of the International Council of Shopping Centers, the Conference Committee and the attendees of the 1997 CenterBuild Conference, l'd like to thank you for your presentation, 'Market Domination - Negotiation Skills That Dominate Markets'.
  
  The subject matter and delivery of your presentation hit a home run with this group of design and construction professionals who gave your session high marks in a post-conference evaluation.
  
  l'd like to extend my personal thanks to you for your flexibility and cooperation in working with me and ICSC. "
  
  

  Jackie Riscoe

• John R. Treace

  "What a pleasure it was to see a real pro at work at our World Wide sales meeting last week. The custom program you put together and delivered to our sales team was one of the best l have seen. It brought knowledge to our representatives and management that will increase sales and profits.
  
  We are now out over a week from the meeting and already reports are coming in from the field of our representatives using your teachings to improve their calls with better information gathering, and to develop a better understanding of the customer.
  
  Your program was just great!"
  
  

  Xomed Surgial Products

Publicaties van Ron Karr

• Working with a Purpose

  Interview with Ron Karr

  Lees publicatie (pdf)

Video's van Ron Karr

• 

  Showreel Ron Karr

  Bekijk video >>